3 Design Concepts

During the concept round, our designers will deliver 3 design concepts for you to choose from based upon the creative brief that you submitted when you placed your order. You will be able to disapprove or approve concepts and submit comments to our designers in the state-of-the-art workspace we provide.

2 Revision Rounds

During 2 revision rounds, our designers will revise and refine the concept you approved. You will be able to disapprove or approve revisions and submit comments to our designers in the state-of-the-art workspace we provide. Once you approve a final revision, your project will move to the final file delivery process where our designers will upload your files.

Hand Selected Designers

Based upon your project requirements, we will hand select a designer that best meets the needs of your project. The designer we select for you will be the same designer that works on your project from start to finish.

Dedicated Project Manager

We'll assign a dedicated project manager to your project. The project manager will be your direct connection to our designers and will assist you with anything you need during the design process.

100% Original Design

We never use clip art! All of our designs are 100% original and designed from scratch by our designers.

3 - 4 Day Concept Turnaround

Depending on the scope of your project, concepts are generally delivered within approximately 3 - 4 business days.

2 Day Revision Turnaround

Depending on the scope of your project, revisions are generally delivered within approximately 2 business days. In order to speed up the revision process, we need to receive your approval of concepts in a timely manner.

7 Day Final File Turnaround

Depending on the scope of your project, final files are generally delivered within approximately 7 business days. In order to speed up the final file delivery process, we need to receive your approval of revisions in a timely manner.

Creative License

We transfer ownership of all artwork and copy to you upon completion of your project.

Lifetime File Archive

We will store your final files on our secure servers and make them available to you in your account for as long as you're a customer.

Lifetime Support

We'll help you use your final files and answer any questions you may have about your project for as long as you're a customer.

100% Money Back Guarantee

We will refund 100% of your money if you are not completely satisfied with our work.

AI Files

Adobe Illustrator file in vector format that is scalable to any size without any loss in quality. This format is good for professional printing, embroidery, silk screening and other instances where high-res artwork is required.

EPS Files

Encapsulated PostScript file that is scalable to any size without any loss in quality. The format is good for professional printing, embroidery, silk screening and other instances where high-res artwork is required.

JPG Files

Joint Photographic Experts Group file that is low resolution. The format is good for web graphics, especially photographs, but can also be used for personal printing.

PSD Files

Adobe Photoshop file that allows for editing of colors, gradients and other photo effects. This format is good for generating JPEG, GIF or other files from the source file.

TIFF Files

Tagged Image File that is scalable to any size without any loss in quality. The format is good for personal printing.

ICO Files

Icon file that that represents an application, folder, file or device on a computer.